Website terms

1. About us

• Company: Aethon Accountancy Ltd, registered in England and Wales, company number 17284774
• Registered office: 2 Western Close, Bradford, BD6 2BZ
• VAT number: GB 522 7131 23
• Regulator: licensed and regulated by the Association of Accounting Technicians (AAT), member number 1010198
• Professional indemnity insurance: Simply Business (a trading name of Xbridge Limited), covering our work in the United Kingdom
• Contact: keiran.hirst@aethonaccountancy.co.uk

2. Using these terms

By using this website you agree to these terms. If you don’t agree, please don’t use the site.

These terms cover the website, its booking questionnaire and its free resources. They don’t form an engagement for accountancy services. Any professional relationship is governed by a separate letter of engagement agreed in writing.

3. Using the website

You may use this website for lawful purposes only. You must not:

• use it in a way that breaks any law or regulation
• send unsolicited marketing through it
• try to gain unauthorised access to the website, its server or any database
• upload or transmit malicious code
• copy or reproduce its content for commercial purposes without our written consent
• misrepresent who you are when booking a call or contacting us

4. Prices, offers and free resources

• Prices and offers on this website invite you to book a call. They aren’t a binding quote. Your fee is confirmed in a written proposal and letter of engagement.
• Prices are shown excluding VAT, which is charged at the standard rate. Where a price is aimed at businesses that may not be VAT registered, we show the price including VAT too.
• Our new business offers are available until 31 December 2026, to businesses that meet the age and turnover described with each offer. We’ll confirm whether you qualify on your call.
• The money-back guarantee on our new business offers applies as long as you reply quickly, turn up to your meeting and do your part. Its full terms are in the agreement we send you before you sign.
• Our checklist and other resources give general information, not advice for your situation. Rules change, so check the latest guidance or ask us before you act.

5. Changing your mind, leaving and refunds

Whether you engage us for your business or as an individual, you can cancel within 14 days of signing your letter of engagement, for any reason. To cancel, tell us clearly within the 14 days by emailing keiran.hirst@aethonaccountancy.co.uk or writing to 2 Western Close, Bradford, BD6 2BZ. Your letter of engagement includes a form you can use.

We only start work during the 14 days if you ask us to in writing. If you then cancel, you pay a fair amount for the work we’ve done up to the date you tell us, and anything else you’ve paid is refunded within 14 days. Any commitment, such as a new business offer or paying the year upfront, starts after the 14 days.

After that, on our monthly plans you can leave by giving three months’ notice, and there’s no exit fee. If you’ve paid for the year upfront and leave early, we work out the months you’ve used, up to the end of your notice, at your normal monthly fee, and refund the rest within 14 days of the end date. The money-back guarantee on our new business offers, and its conditions, are set out in the agreement we send you before you sign.

If you engage us as an individual acting outside your business, you also have the statutory right to cancel under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. Nothing in these terms affects your statutory rights.

6. Fee reviews every six months

We review every ongoing client relationship every six months, to check that your scope and fee still match the work and your business, so your fee follows your business in both directions. If you pay for a year upfront, your fee is fixed for that paid year and is reviewed when you renew.

After a review we may propose a fee change, a scope change or, in limited circumstances, ending the engagement for regulatory, capacity or ethical reasons. We’ll give you at least 30 days’ written notice of any proposed change. You never have to accept it, and we never apply a new fee without your agreement. If you don’t accept, you can end the engagement as set out in your letter of engagement.

7. Intellectual property

The content of this website, including its text, illustrations, logos and code, belongs to or is licensed to Aethon Accountancy Ltd. You may view and print pages for your own non-commercial use. You may not reproduce or republish them without our written permission.

8. Our liability

The website is provided as it is. As far as the law allows, we exclude all warranties about it.

We aren’t liable for indirect or consequential losses arising from your use of the website. Our total liability for direct losses from using the website is limited to £100. Liability for professional services is governed by your letter of engagement, not these terms.

Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud or fraudulent misrepresentation, or for anything else that can’t be limited under English law.

9. Other websites

We link to other websites, such as Calendly, LinkedIn, AAT and GOV.UK, for your convenience. We don’t control them and aren’t responsible for their content. A link isn’t an endorsement.

10. Availability

We aim to keep the website available, but we can’t guarantee it will always be uninterrupted or error-free. We may take it offline for maintenance without notice.

11. Complaints

If you’re unhappy with our service, please contact Keiran Hirst at keiran.hirst@aethonaccountancy.co.uk. We’ll acknowledge your complaint in writing, look into it properly and tell you what we’ll do about it.

If we can’t resolve it to your satisfaction, you can refer it to AAT under its complaints procedure at aat.org.uk.

12. Changes to these terms

We may update these terms. Changes are published on this page with a new date. If a change affects an existing engagement, we’ll tell you directly.

13. Governing law

These terms are governed by the law of England and Wales, and the courts of England and Wales have exclusive jurisdiction over any dispute about them.